Frequently Asked Questions

What types of animals do you treat?

We treat dogs and cats at our practice. However, we’re happy to trim nails on guinea pigs, too!

What are your hours?

We are open Monday, Tuesday, Thursday, and Friday from 8:00 am to 5:00 pm.

On Saturdays we are open from 9:00 am to 3:00 pm.

We are closed on Wednesdays and Sundays.

We are closed on New Year’s Eve, New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day.

Do you see emergencies?

During business hours, we are often able to assist with urgent and emergency cases.  Please call us at 970-305-5522 to ensure we are open and able to help with your pet’s illness or injury.  If we see your pet for an emergency, we will work to stabilize them and may then transfer them to an emergency hospital in the area for overnight care.  We do not provide overnight care at our practice.

After hours we recommend contacting:

What forms of payment do you accept?

We accept debit cards, Visa, MasterCard, Discover, American Express and Care Credit.

What services do you offer?

We offer a variety of services to meet the needs of our clients, including:

Wellness: vaccinations, annual screening lab work, parasite prevention, nail trimming, anal gland expression, microchipping.
Sick Pet and Urgent Care
Pain Management
Advanced Onsite Diagnostics: Digital X-rays, Ultrasound, Echocardiogram & EKG
In-House and Reference Laboratory
Behavior Management
Nutrition Counseling and Prescription diets
End of Life Care and Euthanasia

How much do your services cost?

  • Exam: $62
  • Urgent Visit:  $87
  • Emergency Visit:  $110

We will create an estimate with our treatment recommendations specific to your pet for each visit.  We do not provide estimates over the phone.

Do you accept payment plans or discounts?

Payment is required in full at the time of service.  Our team will work with you to provide the treatment plan that best fits the needs of you and your pet.  We’ll provide an estimate specifically for your pet and carefully review it with you so you can decide what plan is best for you.

We accept debit cards, Visa, MasterCard, Discover, American Express and Care Credit.

Do you care for exotic pets?

Our practice care for cats and dogs exclusively.  For questions or problems related to native wildlife, please contact Colorado Parks and Wildlife at (970) 472-4300.  For injured or orphaned wildlife, please call Animal Control at Larimer Humane Society at (970) 226-3647, ext. 322.

Can I see the same veterinarian and technician every time?

We make every effort to accommodate our clients’ requests to see specific staff members.  However, there are times when circumstances prevent certain team members from being available during a pet’s visit (such as scheduling conflicts, vacations, and emergenices).  All of our team members are highly skilled, them communicate regularly on common cases, and or goal is to get your pet in for the timely care that it needs.  Therefore, sometimes the visit will be handled by a doctor other than your preferred doctor.  Please let us know when you schedule your appointment that you have a preference.

I’m worried about my pet getting surgery. What do you do to keep them safe during the procedure?

Our team takes every precaution to ensure your pet receives the highest quality care whey they undergo anesthesia and surgery.  We perform a physical exam and pre-anesthetic testing prior to the planned procedure to be sure they are healthy.  Some pets, especially older ones or those with pre-existing conditions, also get a pre-anesthetic ECG (heart screening).  During the anesthetic times and through full recovery post-procedure, a veterinary technician will continually monitor your pet with state-of-the-art monitoring equipment including ECG, blood pressure, oxygenation level, heart rate and respiratory rate.  Pets are kept warm under a specialized forced-air warming blanket.  We also provide appropriate pain treatments before, during and after surgery to keep your pet comfortable.

My pet is well behaved. Why does s/he need to be on a leash or in a carrier when I come in?

There is a lot going on at our hospital and there are often multiple pets in our reception area. Due to the unfamiliar surroundings, sights and smells, any pet – even a well trained one – might become overly excited or fearful.  We want our clients and all ets have a pleasant experience when visiting our hospital, so we ask that you respect our policy.  For the safety and protection of all clients, patients and veterinary team members, we require all pets to be on a leash or in a carrier when they arrive at our hospital.  They must continue to be restrained while in the reception area and while moving into the exam rooms.  Our team will let you know when it’s safe to let your dog off leash or out of a carrier.